Responsible Gaming

Our Commitment to Responsible Gaming

At venice.pet, we are committed to promoting safe and responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state or territory) to use our services and participate in any gaming activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age to gamble, please do not proceed.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone else, it may be time to seek help:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Spending more time gambling than intended
• Neglecting family, work, or other responsibilities due to gambling
• Hiding gambling activity or lying about the amount of time or money spent
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to gamble or pay gambling debts
• Using gambling to escape problems or negative emotions
• Failed attempts to reduce or stop gambling
• Experiencing relationship, financial, or legal problems due to gambling

Self-Help Tools

We provide several tools to help you maintain control of your gaming activity:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly).
• Loss Limits: Establish a limit on the amount of money you are willing to lose during a gaming session.
• Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have spent.
• Session Time Limits: Set a maximum duration for your gaming sessions to help manage your time effectively.
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gaming.

To access these tools or discuss your gaming habits, please contact our customer support team.

Support Organizations in Australia

If you are struggling with problem gambling, help is available. The following organizations provide free, confidential support to those affected by problem gambling:

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  A national counseling service providing free support for problem gambling across Australia, available 24/7.
• Gamblers Anonymous
  A mutual support program with meetings throughout Australia for those affected by problem gambling.
• Lifeline Australia
  Phone: 13 11 14
  Provides crisis support and counseling for Australians in distress.

International Support Resources

If you are accessing our services from outside Australia, the following organizations also provide support:

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  A national self-exclusion scheme for online gambling in Great Britain.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)

Call to Action

If you believe you may have a problem with gambling, please reach out for help today. Support is available, and seeking assistance is a sign of strength, not weakness. Contact Gambling Help Online at www.gamblinghelponline.org.au or call a support service in your country. You can also speak with our customer support team at venice.pet about self-exclusion options.

Remember: gambling should be fun and entertaining. If it stops being fun, it's time to seek help.